Printer warranties expire all too soon,
leaving behind the question of whether one should buy a service
contract to maintain and protect your laser printer. An annual
service contract is only as good as the money it saves. For
laser printers, this means preventing damage that can result in
lost productivity, costly repair bills, and expensive printer
replacement. We have found one service program PM-10 that is
well worth considering.
The Value of Annual Service
PM-10 is a preventive maintenance program that is offered by
a number of laser printer service companies around the country.
Developed by a company on the East Coast, PM-10 was designed to
eliminate those factors that most often cause image defects and
After years of repairing laser
printers, weíve learned that most breakdowns can be avoided by
having a printer professionally serviced at least once a year,
said Ed Rish, President of American Business Technology, one of
the nationís largest printer service and supply companies. "I can
never understand why anyone would shell out hundreds, sometimes
thousands, of dollars on a high tech piece of equipment
and then fail to ensure that it's cared for properly. Printers
need professional-quality maintenance in order to function
properly over the long term."
confirm that having a printer serviced annually including
cleaning, lubrication and replacement of worn parts can actually
double its life, in addition the cost of PM-10 is low when
compared with repair and replacement bills experienced when
printers are not maintained regularly.
The 10-steps of PM-10 include a thorough cleaning of the
printerís interior and a complete inspection of its parts. Worn
components, such as separation pads and up to 2 feed tires are
replaced as part of the service. Loose screws are tightened and
missing screws are replaced. The machine is also lubricated.
Upon completion of the service, the technician tests the machine
for smooth operation and sharp output.
10 Steps to a Clean Machine
In conjunction with the PM-10
maintenance service, a service technician will notify you of any
other problems he or she sees. Having them fixed while the
technician is on site is always less expensive than calling back
later for repairs or replacement parts.